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Season Tickets

Posted: Wed Apr 18, 2018 11:29 am
by LadyP
I note that UR are refusing to pay back monies to people who want to cancel their agreements.

I would ask for a copy of the agreement were this is stipulated , or threaten then with legal action, you may have started the process but you have a right to cancel without penalty as you do not have the product. DO NOT BE BULLIED BY THEM

Re: Season Tickets

Posted: Wed Apr 18, 2018 12:18 pm
by Rooster
I only signed for one year as I don't see a price rise next year.

Re: Season Tickets

Posted: Wed Apr 18, 2018 1:08 pm
by OneMore
If it was done at distance, and was within the last 14 days, I'm pretty sure you're on an excellent legal footing to get your money back.

Re: Season Tickets

Posted: Wed Apr 18, 2018 1:48 pm
by Russ
OneMore wrote:If it was done at distance, and was within the last 14 days, I'm pretty sure you're on an excellent legal footing to get your money back.
Which says you have the right to cancel an online order up to 14 days after you've received it

UR do not have a leg to stand on
Suggest people contact KRW Law or Gerry Adams personal QC

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Re: Season Tickets

Posted: Thu Apr 19, 2018 8:44 am
by BR
Genuine Question:. Why would people have paid money while there was so much uncertainty, if their renewal was in any doubt?

Re: Season Tickets

Posted: Thu Apr 19, 2018 10:46 pm
by Rooster
BR wrote:Genuine Question:. Why would people have paid money while there was so much uncertainty, if their renewal was in any doubt?
I have not paid anything yet though BR :cheers:

Season Tickets

Posted: Thu Apr 19, 2018 11:38 pm
by theCloudSpotter
BR wrote:Genuine Question:. Why would people have paid money while there was so much uncertainty, if their renewal was in any doubt?
Because I stupidly assumed the two lads would be back playing next season and I pay my ticket by instalments each season.

The deadline fast approached for instalment payments a few weeks ago so I decided to give it another go (being an optimist), then the news broke Friday night after the match.

Saturday morning I emailed UR about cancelling my ticket for next year and they politely informed me on Tuesday that I couldn’t get a refund on my first payment, asking me for a decision before the next payment on what I intended to do.

I cancelled anyway and took the hit (£87). I feel particularly aggrieved, but hey...all my shirts, jackets, hats and fleeces went in the bin and I wasn’t tempted to fish them out.

The bin lorry went yesterday. Adios.




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Re: Season Tickets

Posted: Thu Apr 19, 2018 11:45 pm
by Snipe Watson
Why are people jumping in so quickly and renewing when we don't know who are 10 or coaches will be? There's be plenty of time.

Re: Season Tickets

Posted: Fri Apr 20, 2018 7:15 am
by LadyP
theCloudSpotter wrote:
BR wrote:Genuine Question:. Why would people have paid money while there was so much uncertainty, if their renewal was in any doubt?
Because I stupidly assumed the two lads would be back playing next season and I pay my ticket by instalments each season.

The deadline fast approached for instalment payments a few weeks ago so I decided to give it another go (being an optimist), then the news broke Friday night after the match.

Saturday morning I emailed UR about cancelling my ticket for next year and they politely informed me on Tuesday that I couldn’t get a refund on my first payment, asking me for a decision before the next payment on what I intended to do.

I cancelled anyway and took the hit (£87). I feel particularly aggrieved, but hey...all my shirts, jackets, hats and fleeces went in the bin and I wasn’t tempted to fish them out.

The bin lorry went yesterday. Adios.




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Young cloud spotter, good morning, go back and tell them that as you had not received the goods you paid for you demand that they give you a complete and full refund, failing that you will go to small claims and recover the money and costs.

Re: Season Tickets

Posted: Fri Apr 20, 2018 7:49 am
by BR
Never really got the point of the installment thing, but each to their own.

BTW: I'm almost certain the Distance Selling Regs don't apply to tickets. Sorry.

Re: Season Tickets

Posted: Fri Apr 20, 2018 9:26 am
by Russ
BR wrote:Never really got the point of the installment thing, but each to their own.

BTW: I'm almost certain the Distance Selling Regs don't apply to tickets. Sorry.
Then do a chargeback on your credit or debit card
Tell UR you will be doing a chargeback. Really fecks off sellers so they'll usually pay there and then

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Re: Season Tickets

Posted: Fri Apr 20, 2018 11:30 am
by BR
BR wrote:Never really got the point of the installment thing, but each to their own.

BTW: I'm almost certain the Distance Selling Regs don't apply to tickets. Sorry.
Oh aye, but don't take my word for it. As the Ulster Fry says, anyone with a keyboard is a qualified lawyer now. And no doubt the combined wisdom of this message board would not jump to a firm conclusion without first fully understanding the law behind it.

Re: Season Tickets

Posted: Sat Apr 21, 2018 11:05 am
by Rooster
Invoice date is date you renewed not the date of first payment, owner of property, ie ticket remains with them until paid in full

Re: Season Tickets

Posted: Sat Apr 21, 2018 12:39 pm
by BaggyTrousers
BR wrote:Genuine Question:. Why would people have paid money while there was so much uncertainty, if their renewal was in any doubt?
It's complicated BR. I've renewed, I almost certainly will be at no matches, it will cost me nothing thanks to a sponsors largesse, others will benefit.

Re: Season Tickets

Posted: Sat Apr 21, 2018 12:44 pm
by BaggyTrousers
Snipe Watson wrote:Why are people jumping in so quickly and renewing when we don't know who are 10 or coaches will be? There's be plenty of time.
It's complicated, normally I would say it's my duty to suffer whatever is thrown at us. That of course is now history