The UAFC

Rooster wrote:I know several people who signed up for it with no problems.

Were any of them existing BT Broadband customers?

BR wrote:

Rooster wrote:I know several people who signed up for it with no problems.

Were any of them existing BT Broadband customers?

Yip one was a standard Broadband and one on Infinity.
If your number is listed as business with them though you can't take up the offer.

Rooster wrote:

BR wrote:

Rooster wrote:I know several people who signed up for it with no problems.

Were any of them existing BT Broadband customers?

Yip one was a standard Broadband and one on Infinity.
If your number is listed as business with them though you can't take up the offer.

I'll take it personally then

As said previously I have taken up the offer as without a doubt it's very good. My gripe about the BT Hub 4 was explained to me that because BT have previously supplied me with a hub, albeit about 3 yrs ago that I did not qualify for a free hub. Apparently the free home hub is only applicable to BT customers who have never received a free home hub before.

I didn't think there were customers who paid for home hubs. Am I wrong in this?

Good offer whether you get the home hub 4 or not as far as I'm concerned, although frustrating as I think it's badly advertised.

Sounds like rubbish to me to be honest. I'd complain and threaten to cancel